Privacy Policy
Last Updated: May 13, 2026
At CWN, Inc. (“the Firm,” “we,” or “us”), we value the privacy of individuals who interact with our digital platforms and related professional services (collectively, our “Services”). This Privacy Notice explains how we collect, use, and safeguard the personal information of users of our Services (“users,” “you,” or “your”).
By using our Services, you acknowledge the collection, use, disclosure, and processing of your information as described in this Privacy Notice. This notice does not create an attorney-client relationship; please refer to our Terms of Use for further details on our professional engagement standards.
This Privacy Notice is incorporated into and subject to the CWN, Inc. Terms of Use. In the event of any conflict between the provisions of this Privacy Policy and the Terms of Use, the Terms of Use shall supersede and control.
1. Information Collection
Information You Provide Directly
Case Evaluation & Registration
When you register for an account or submit a form through our website, we may collect contact information such as your name, email address, phone number, and mailing address. Information gathered through these forms is treated as Investigatory Material. Submission is a unilateral act and does not trigger an obligation for the Firm to review the data for your individual legal benefit.
Litigation & Demographic Data
To evaluate potential class action claims, we may collect demographic information (age, gender, income, marital status) and specific details regarding your experiences with the entities under investigation.
Professional Communications
If you reach out to us for institutional advisory or legal support, we store the contents of your messages, attachments, and any information submitted through our questionnaires to verify your identity and provide the requested services.
AI Interaction Data:
We may collect and store the full text of conversations, prompts, and data inputs submitted to our AI-driven intake bots, along with the system-generated responses, to evaluate the viability of your legal claims.
Job Applications
Information provided during recruitment, including employment history, education, and references, is used solely for evaluating your candidacy.
Information Collected Automatically
Usage & Device Data
We may collect data regarding the hardware and software used to access our Services, including IP addresses, browser types, and operating system versions.
Analytics & Cookies
To improve our site’s functionality, we may use cookies and similar technologies (pixel tags) to understand session lengths, page views, and search queries.
Algorithmic Metadata
We may automatically collect log data related to how our automated decision-making technology (ADMT) interacts with your inputs, including processing times, confidence scores, and branching logic utilized during your session.
Information from Third-Party Sources
We may receive information from third-party partners to assist in fraud prevention, identify potential class members, or analyze corporate records. This data is governed by the privacy policies of the respective third-party organizations.
2. Independent Third-Party Privacy Practices
This Privacy Policy applies solely to information collected by CWN, Inc. We do not control, and are not responsible for, the privacy practices, data retention policies, or security protocols of third-party platforms, including but not limited to AI model providers (e.g., OpenAI, Anthropic, Google), social media networks (e.g., Facebook, Meta, Instagram, X), or cloud infrastructure vendors. Once your data is transmitted to a third-party service permitted under this policy, that data becomes subject to the privacy policy of the respective third-party provider. We expressly disclaim any liability for the misuse, unauthorized disclosure, or breach of your data by these independent third parties.
3. How We Use Your Information
Consistent with our commitment to rigorous case evaluation, client advocacy, and our professional obligations under the California Rules of Professional Conduct (CRPC), we use collected information for the following purposes:
Professional Legal Operations & Due Diligence
Provide, maintain, and enhance our legal and advisory Services, including the use of aggregate data to support litigation in which the user may not be a named party;
Utilize user-submitted facts as 'witness data' to verify the scope of a defendant's alleged misconduct, regardless of whether a formal attorney-client relationship is ever established with the user;
Evaluate potential representation and determine the viability of claims in national class action or multi-district litigation;
Perform mandatory conflict-of-interest checks pursuant to the CRPC to ensure that the provision of Services does not create a prohibited legal or ethical conflict;
Verify “Standing” and “Redressability” by performing preliminary legal analysis of user data to determine if a user meets the requirements to participate in a specific legal matter; and
Communicate updates regarding active investigations, cases, or essential administrative matters.
AI-Driven Case Intake & Quality Control
Utilize automated logic to sort, filter, and prioritize potential leads based on jurisdictional standing, statutes of limitations, and other pre-defined legal criteria under the direct supervision of a licensed attorney;
Facilitate automated outreach via telephone, text, and email for the purpose of verifying claim eligibility and providing litigation updates;
Train and calibrate our internal systems to ensure accuracy and reduce "stochastic parity errors" or technical hallucinations, ensuring the integrity of our intake process; and
Refine proprietary "Strategic Risk Assessment" frameworks to evaluate factual synergies and prioritize high-stakes litigation intake.
Security, Defensive Verification & Enforcement
Verify Bona Fide Intent: We utilize IP addresses, granular device fingerprints, network hop data, and behavioral analytics specifically designed to verify that users are bona fide consumers and not adverse parties, commercial competitors, liability auditors, or automated scrapers;
Identify and prevent unauthorized access in accordance with our Authorized Use Policy;
Protect Attorney Work Product: Identify and block individuals or entities attempting to bypass security measures to harvest proprietary intake logic or litigation strategies;
Preserve Evidence for Enforcement: We may process and retain metadata from unauthorized users (as defined in the TOU) for the express purpose of enforcing our contractual rights and defending against unauthorized "informal discovery" or liability audits; and
Compliance & Safety: Detect and prevent fraud, respond to trust and safety issues, and ensure compliance with judicial processes or governmental requests.
4. Information Sharing and Disclosure
The Firm does not sell your personal information. We share data only as follows:
Service Providers
We engage trusted third parties to assist in analytics, payment processing, and administrative functions. This includes AI infrastructure vendors and third-party call centers who are contractually obligated to maintain confidentiality standards consistent with the California Rules of Professional Conduct (CRPC).
Co-Counsel & Affiliates
In complex litigation matters, we may share relevant information with co-counsel or legal representatives as needed to prosecute a claim. Data shared with co-counsel or legal representatives for the purpose of 'Strategic Risk Assessment' or case valuation is performed under the Joint Defense Privilege or Common Interest Doctrine to the maximum extent permitted by law. Data shared with co-counsel for 'Strategic Risk Assessment' is intended to facilitate the Firm’s internal evaluation of a matter and does not constitute a referral of the user as a client to any third-party firm..
Advertising & Analytics Partners
We leverage industry-leading technology platforms and global data analytics to identify impacted consumer groups, facilitate national case outreach, and optimize our digital infrastructure. This allows us to connect with potential class members efficiently while maintaining the highest standards of site security and performance.
Legal Requirements
We may disclose information if required by law, such as to comply with a subpoena or court order, or to protect the rights and safety of the Firm or others.
5. Investigatory Use, Non-Representation, and Disclaimer of Duty
Submissions for Investigatory Purposes: The Firm frequently hosts "Active Investigation" pages and digital intake portals to gather facts regarding corporate misconduct and consumer harm. By submitting information, you acknowledge and agree that your data is being collected for the sole purpose of the Firm's independent investigation into the merits of a potential or existing claim. You acknowledge that the Firm’s goal is to evaluate potential class-wide misconduct; consequently, your data may be utilized as evidence to support litigation in which you may not be a named party, regardless of whether the Firm chooses to initiate a formal relationship with you.
This includes, but is not limited to:
Submissions for Investigatory Purposes
Witness Data Utilization: Utilizing your submitted facts as 'witness data' to verify the scope of a defendant's alleged misconduct, regardless of whether a formal attorney-client relationship is ever established with you.
Class Certification Support: Using your data as an evidentiary point to establish commonality, typicality, or numerosity in pending or contemplated class action litigation.
Merit Testing & Discovery: Evaluating the factual strength of claims against specific defendants to determine if litigation is sustainable.
Strategic Risk Assessment: Determining whether the Firm will allocate resources to a specific matter based on the "Strategic Risk Assessment" frameworks mentioned in Section 3.
No Attorney-Client Relationship or Duty to Act: Your submission of information does not create an attorney-client relationship. Consequently:
Your submission of information does not create an attorney-client relationship. Consequently:
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No Duty to Contact or Respond: The Firm is under no obligation to respond to your submission, acknowledge receipt, or provide you with any update regarding the status of the investigation. We may utilize your information to bolster a claim or support a filing without ever initiating contact with you.
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No Duty to Represent: Our decision to investigate a matter—or your decision to provide information for that investigation—does not constitute an offer of representation.
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Statute of Limitations Warning: The Firm is not acting as your attorney and is not monitoring any legal deadlines or statutes of limitations applicable to your individual claim. By submitting information, you acknowledge that you remain solely responsible for pursuing your own legal rights and seeking independent counsel to ensure your claims do not expire.
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INVESTIGATORY PARTICIPANT STATUS: PURSUANT TO CALIFORNIA LAW AND THE CALIFORNIA RULES OF PROFESSIONAL CONDUCT, UNLESS AND UNTIL YOU AND THE FIRM BOTH EXECUTE A FORMAL, WRITTEN ENGAGEMENT AGREEMENT, YOU ARE AN "INVESTIGATORY PARTICIPANT" OR "FACT-WITNESS" AND NOT A CLIENT. BY PROVIDING INFORMATION, YOU ACKNOWLEDGE THAT YOU HAVE NO REASONABLE EXPECTATION THAT THE FIRM IS WILLING TO REPRESENT YOU OR PROVIDE YOU WITH INDIVIDUAL LEGAL ADVICE BASED SOLELY ON THIS SUBMISSION.
6. Your Rights and Controls (California ADMT & CCPA)
Right to Opt-Out of Automated Processing
Pursuant to California CCPA/ADMT regulations, you have the right to opt-out of having your legal eligibility evaluated by automated systems. If you exercise this right, your data will be flagged for manual review by a human staff member, which may result in longer processing times.
Right to Meaningful Logic
You have the right to request a description of the logic involved in our automated decision-making processes and a description of the likely outcome of such processes as they pertain to your submission; provided, however, that such description shall not require the disclosure of the Firm’s trade secrets or proprietary 'Strategic Risk Assessment' algorithms beyond what is strictly required by applicable law.
Right to Delete
You may request the deletion of your personal data, subject to the Firm's legal and ethical obligation to retain records related to litigation holds or conflict-of-interest checks.
California "Shine the Light" Rights
California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at info@cwnfirm.com with the subject line “California Shine the Light Request.”
7. Communications & Opt-Outs
The Firm provides the following mechanisms for you to manage your communication preferences:
Email: You may opt out of informational or marketing emails at any time via the "unsubscribe" link provided in our correspondence or by responding "UNSUBSCRIBE."
SMS/Text Messaging: If you receive text communications from us or our AI-driven systems, you may opt out at any time by replying “STOP” to any message. You acknowledge that message and data rates may apply.
Telephonic Outreach: To opt out of telephone calls, including those initiated by AI or automated dialing systems, you may make a "Do Not Call" request during any live or automated call, or by emailing info@cwnfirm.com.
Administrative Exceptions: Please note that opting out of marketing or investigative outreach does not preclude the Firm from contacting you regarding essential administrative matters or urgent legal updates related to a pending matter in which you are an active client.
8. Cookies & Tracking Technologies
You have the right to decide whether to accept or reject cookies.
Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Site, though your access to some functionality and areas of our Services may be restricted.
Opt-Out Tools: Most advertising networks offer you a way to opt out of targeted advertising. For more information, please visit aboutcookies.org or www.youronlinechoices.com.
Analytics Opt-Out: To specifically opt-out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
9. Consent for Automated Outreach
By providing your telephone number, you acknowledge that you are providing Prior Express Written Consent under the TCPA to receive communications (including those via automated dialing systems, AI-generated synthetic voices, and SMS) as detailed in our Terms of Use. Consent is not a condition of any purchase or legal representation.
10. Security
We employ administrative, technological, and physical safeguards designed to protect your information from unauthorized access. We treat data security with the highest level of professional rigor. However, because no system is 100% secure, we cannot guarantee absolute security. Notwithstanding these measures, you acknowledge that no digital infrastructure is immune to attack. Your use of the site remains subject to the Terms of Use and constitutes your acceptance of the risks of "Digital Force Majeure," including LLM outages, infrastructure interruptions, and AI-generated impersonation beyond the firm’s reasonable control. You acknowledge that our use of AI and cloud vendors is a material part of our service delivery and involves inherent risks of interception or algorithmic error beyond our reasonable control.
While the firm employs reasonable safeguards to protect data within our control, the Firm utilizes third-party cloud computing and artificial intelligence infrastructure to deliver our Services, subject to and in compliance with all applicable laws. You acknowledge and agree that the Firm is not responsible for security vulnerabilities, "zero-day" exploits, or data breaches occurring on servers or within the digital architecture managed by these independent vendors.
11. AI Transparency Statement
Pursuant to the California AI Transparency Act (SB 942) and SB 37:
You acknowledge that the Firm may utilize generative AI and synthetic voice technology to initiate contact for the purpose of case verification, client updates, or administrative follow-up via telephone and SMS. Consistent with the California AI Transparency Act, any such communication will clearly disclose its automated nature at the outset of the interaction.
The case evaluation portal and any chat features on this site are powered by artificial intelligence. These tools are designed for administrative data gathering and do not constitute the practice of law. nor do they guarantee a follow-up or a merits-based response from a human attorney..
Any media content generated by the Firm that utilizes synthetic voice or likeness will be clearly labeled as AI-generated or will be watermarked with the applicable logo from the AI-third party utilized to create the content.
Users acknowledge that the AI tools utilized on or through this Site may be hosted by third-party vendors. While the firm supervises the administrative output of these tools, the underlying technical processing, data categorization, and stochastic evaluations are performed on third-party systems. The Firm disclaims all responsibility for the technical accuracy or data handling manifested by these independent ai core technologies.
12. International Visitors
Our Services are hosted in the United States and are intended for users within the U.S. If you choose to use the Services from outside the U.S., you acknowledge that your information will be transferred to and processed in the United States.
13. Additional Information for EEA and UK Users
If you are located in the European Economic Area (EEA) or the United Kingdom (UK), CWN, Inc. acts as the data controller for your personal data under the GDPR and UK GDPR. We process your information based on the performance of a contract (such as evaluating your legal claims), our legitimate interests (including site security and fraud prevention), and our legal and ethical obligations as a law firm. Where applicable, we may also process data based on your explicit consent. In addition to the rights provided elsewhere in this policy, you have the right to request the restriction of processing, the right to data portability, the right to withdraw consent at any time, and the right to lodge a complaint with a supervisory authority in your country of residence. We retain your data only as long as necessary to fulfill these purposes. Because our servers are located in the United States, your data will be transferred and stored in the U.S. using Standard Contractual Clauses or other approved legal mechanisms to ensure an adequate level of protection.
14. Children’s Privacy
Our Services are not intended for or directed to individuals under the age of 18. We do not knowingly collect personal information from children or minors. If we learn that we have inadvertently collected personal information from anyone under the age of 18, we will take immediate steps to delete that information.
15. Do Not Track (DNT) Signals
Our Services do not currently respond to “Do Not Track” (DNT) browser signals or similar mechanisms transmitted by web browsers.
16. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new notice on this page and updating the “Last Updated” date. Your continued use of the Services after such changes constitutes your acknowledgment of the updated notice.
17. Contact Us
For inquiries regarding your data or to exercise your right to a manual human review, contact:
CWN, Inc.
Email: info@cwnfirm.com
Location: San Diego County, California; Orange County, California.
Prior Versions:
Privacy Policy dated May 11, 2026
Privacy Policy dated February 5, 2026